What to do when a Mentur observation requires a manual check
Learn how to review observations that do not have a precise enough location or classification before changing your document.
Updated August 9, 2026
By Equipo Mentur
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When to check an observation manually
Some observations indicate that there is something worth reviewing but do not include a precise enough location or explanation for an immediate correction. In these cases, the result is a prompt to check the document, not confirmation that the paper breaks a requirement.
Do not change the document only to remove the warning. First identify the related topic, read the complete excerpt, and compare it with your assignment requirements and the relevant APA Style guide.
How to complete the check
- Open the observation and review all available evidence, including the page, excerpt, category, and related criterion.
- Use the document viewer to read the surrounding content when a location is available.
- Check whether the excerpt actually differs from the applicable rule or your institution’s instructions.
- Make a correction only when you can identify a specific difference.
- If the result does not match the file, save the document, upload a new version, and compare the new report.
The explanations below distinguish the cases that may appear and what to do in each one.
Issues Mentur may show
Find the same title shown in your report. Each explanation helps you understand the result, apply the correction, and consult the related APA rule.
Warning
We could not show the details for an observation
What we found
The report recognizes a point that needs review but does not have a clear enough location or value to show a specific correction. This observation identifies a point that needs context before it is changed. Read the complete passage and the institution’s instructions to distinguish an actual difference from a valid exception.
How to fix it
- 1Open the observation and use its page, category, or visible excerpt to narrow down the content that needs review.
- 2Read the surrounding paragraph or element and compare it with the criterion named in the report.
- 3Change only the difference you can confirm. If the available evidence is still insufficient, leave the original content unchanged and compare a newly uploaded version later.
Warning
We could not classify an observation
What we found
The report includes an observation that cannot be connected with a specific explanation. This does not by itself confirm that the paper breaks an APA rule. This observation identifies a point that needs context before it is changed. Read the complete passage and the institution’s instructions to distinguish an actual difference from a valid exception.
How to fix it
- 1Pause before editing: this observation is not connected with a specific criterion yet.
- 2Identify the highlighted excerpt and decide whether the topic concerns format, a paper part, a reference, or an APA element.
- 3Compare the complete excerpt with your assignment instructions and the relevant section of the APA guide.
- 4Make a change only when you can name the applicable criterion and identify a concrete difference in the document.
Find APA issues before you submit
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